Our Guarantee

Global Lion Dancer Enterprises, LLC stands behind our products and guarantees your satisfaction.

We guarantee our products.
Global Lion Dancer Enterprises, LLC promises to deliver high-quality products. If, for any reason, your purchase is damage, we will gladly replace it or refund your money (excluding delivery charges).  Simply return your merchandise with the original paperwork and packaging within 30 days of receiving your order.  We promise to process your request in a timely manner.

All Lion Head products are hand made by our Master Craftsmans by utilizing a rattan frame, re-enforced by applying a thin "web like" material prior to the final exterior application.    

We guarantee first-class customer service.
Global Lion Dancer Enterprises, LLC is committed to providing quality products. If you have any questions or concerns regarding our products or services, please contact us. We will respond to or acknowledge your inquiry within one business day.

We guarantee your security.
Every time you shop with Global Lion Dancer Enterprises, LLC, you are backed by our security guarantee. When you are shopping at Global Lion Dancer Enterprises, LLC, you are shopping on our secure server, which encrypts all of your personal information, including name, address and credit card number.  All credit card transactions made on the Global Lion Dancer Enterprises, LLC Web site are protected using industry standard SSL Security.  All Global Lion Dancer Enterprises, LLC credit card transactions are cleared through our secure servers that are protected from fraud with a certificate from Verisign.

To view certificate information in Windows Internet Explorer: While in our secure order area, right-click on the bottom portion of one of our checkout pages and select the Properties item. In the Property Sheet window that appears, select the Certificates button to see certificate information. Please note: the Macintosh version of Internet Explorer does not support this functionality.

To view certificate information in Netscape Navigator: While in our secure order area, right-click (control-click on the Macintosh) on the bottom portion of one of our checkout pages and select the Page Info item.

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Global LionDancer Enterprises, LLC  offers the following payment plans:

  1. Visa
  2. MasterCard
  3. American Express 
  4. Direct bank funds transfer
  5. COD balance with 50% downpayment

** Custom Orders

50% down payment and balance upon delivery (purchaser's choice of payment plan)

** Discounts

Discounts available to Non-Profit Organizations and volume purchases.  Please contact us at sales@GlobalLiondancer.com to inquire.

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Shipping varies on the size and fragility of the item purchased.
Unless otherwise specified, we ship via UPS 3 day Ground Services.  
Additional charges apply for over-night and 2 day shipping.

At Global Lion Dancer Enterprises.LLC , we will always work with you to ensure that you receive your item in the safest, most economical and expedient manner possible.
Our shipping rates are based in the continental United States.
Please contact us to request other shipping rates and or services.

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At Global Lion Dancer Enterprises, LLC , we stand behind our merchandise 100%.

When returning items:

1. All returned items must be in the original packaging.

2. Any items returned for reasons other than defects must be unused and in the original packaging.

3. We will not give a credit or refund for used merchandise.

4. If you have received a defective item from us, return the item and a copy of your invoice. Please inform us which you prefer: a replacement item or a refund for the defective merchandise.
For orders that are damaged in shipping:

Please notify us immediately so we can take the proper steps to replace the damaged merchandise.

If you have questions about a return, please contact us.